FAQ

Common questions about Safe Messages.

  • What are Safe Messages?

    Safe Messages is a secure app for sending confidential messages with optional security features like SMS verification, passcodes, expiration dates, location lock, time lock, and vanish mode.
  • What security measures are in place?

    Safe Messages employs end-to-end encryption, PGP implementation, and additional optional security features to keep your messages confidential and secure.
  • What happens after a message vanishes?

    Once a message vanishes or expires, it is permanently wiped from our server, keeping your information secure.
  • Can I send attachments or images?

    Safe Messages currently does not support sending attachments or images.
  • Can I recover a lost passcode?

    Unfortunately, lost passcodes cannot be recovered, as they are not stored on our servers.
  • What devices and browsers are compatible?

    Safe Messages works on most modern web browsers and devices, including desktops, laptops, tablets, and smartphones.
  • How does location lock and time lock features work?

    Location lock restricts access based on the receiver's location, while time lock restricts access until a specific date and time.
  • What happens if an unauthorized user tries to access a message?

    Unauthorized users will be unable to view message content due to the robust security measures in place.
  • Can I use Safe Messages for business purposes?

    Yes, businesses can use Safe Messages to securely share sensitive information with customizable security features.
  • Is it safe to use?

    Yes, Safe Messages uses end-to-end encryption to ensure the privacy of your messages, making them safe for you and the intended recipient.
  • What are the optional security features?

    Extra security features include SMS verification, passcode, location lock, time lock, vanish mode, and expiration date.
  • Do my phone numbers get shared?

    No, we do not share phone numbers with anyone and only store them until the message has been viewed.
  • How many users can access a message?

    Up to 5 authorized users can be added for message access.
  • Can I edit messages after sending them?

    No, you'll have to create a new message with the updated information and send a new secure link.
  • Do I need an account to use Safe Messages?

    To send messages you need an account. To receive messages you don’t.
  • Can I revoke access to a message?

    You cannot directly revoke access, but you can control accessibility with expiration date or vanish mode features.
  • Are Safe Messages compliant with data protection regulations?

    Safe Messages is designed with privacy in mind and strives to comply with GDPR, HIPAA, and CCPA regulations.
  • How can I provide feedback or report issues?

    Contact our support team at [support@getsafeapp.com](mailto:support@safemessages.com) for feedback, suggestions, or reporting issues.
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